1. Fanshawe College
  2. Program
  3. Certificate
  4. Graduate Certificate Concierge Services in Guest Relations Specialist

Graduate Certificate Concierge Services in Guest Relations Specialist

1 Year On Campus Certificate Program

Fanshawe College

Program Overview

This program was developed to enhance the student's ability to succeed as a Concierge in the multi-faceted premium service sector of the tourism and hospitality industry. Students will learn the realities of today's premium service hospitality trends and be prepared to work with today's discerning clientele.

Program Key Stats

$9200 (Annual cost)



Eligibility Criteria


80
560
6.5
80

Additional Information & Requirements

A Two- or Three-Year College Diploma, or a Degree or Acceptable combination of related work experience and post-secondary education, Transcripts, IELTS: overall score of 6.5,TOEFL: 560 for the paper-based test (PBT), or 84 for the Internet-based test (iBT) and PTE-59

Career Options

  • The graduates' enhanced service orientation will lead them to positions as concierges
  • cruise/tour directors
  • customer service trainers
  • and supervisory/management roles with internationally recognized leisure and corporate service providers

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