Customer Relationship Management CRM eCRM

70 Hours On Campus Certificate Program

National Conservatory of Arts and Crafts

Program Overview

This course helps to understand the concept of customer-oriented approach, to give a concrete vision of customer relationship management in omnichannel mode and to describe the technological tools associated with the logic of multiple interaction channels.

Program Key Stats

Rolling


Eligibility Criteria


Additional Information & Requirements

Career Options

  • Educator
  • Marketing Manager
  • Marketing Coordinator
  • Account Manager
  • Marketing Specialist

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