PROBLEM SOLVING AND DECISION MAKING

World Economic Forum problem solving is one of the top skills and belongs to the skill group which employers see as rising in prominence in the lead up to 2025 [World Economic Forum: Future of Jobs Survey 2020]. So, these skills are directly jobs-relevant and can be applied in different functions such as Marketing, Business Management, Operations, Product Development, Finance and Human Resources.In the workplace, you'll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So, learning how to use effective strategies and tools will help you to make the right decisions at the right time.This training aims at providing methodologies and tools to enhance problem solving and decision making as an individual and as a team.After completing this course, participants will have learned to:Apply problem-solving steps and tools,Analyse information to clearly describe problems,Identify appropriate solutions,Think creatively and be a contributing member of a problem-solving team,Select the best approach for making decisions,Create plans for implementing, evaluating, and following up,Avoid common decision-making mistakes,Make correct and timely decisions