Handling Workplace Conflict

3 Hours On Campus Certificate Program

Elizabethtown College

Program Overview

As a manager, you will undoubtedly deal with conflict. And keeping the peace is your responsibility. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and strategies discussed throughout the course.

Program Key Stats

$119
Rolling


73 %

Eligibility Criteria


61
6
61

Career Options

  • management
  • human resources
  • insurance
  • sales
  • criminal justice
  • counseling
  • and social work
  • among others

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