Advanced apprenticeship customer service in business and finance in South and city college birmingham bournville college

The Level 3 Diploma in Customer Service apprenticeship covers a wide range of customer service areas from analysing customer feedback, leading a team, communicating effectively with customers, resolving problems, improving customer relations and promoting products and services.

Copies of qualifications, Clear copy of passport cover and personal details page, Personal statement, Financial evidence of maintenance and tuition fees, References from previous educational institutions, IELTS scores.

Client Relations Associate, Customer Service Representative, Member Services Specialist, Front Desk Associate / Receptionist.

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