1. South And City College Birmingham Bournville College
  2. Program
  3. Diploma
  4. Advanced Apprenticeship in Customer Service

Advanced Apprenticeship in Customer Service

18 Months On Campus Diploma Program

South And City College Birmingham Bournville College

Program Overview

The Level 3 Diploma in Customer Service apprenticeship covers a wide range of customer service areas from analysing customer feedback, leading a team, communicating effectively with customers, resolving problems, improving customer relations and promoting products and services.

Program Key Stats

£9250 (Annual cost)
Rolling


Eligibility Criteria


6.5
NA

Additional Information & Requirements

Copies of qualifications, Clear copy of passport cover and personal details page, Personal statement, Financial evidence of maintenance and tuition fees, References from previous educational institutions, IELTS scores.

Career Options

  • Client Relations Associate
  • Customer Service Representative
  • Member Services Specialist
  • Front Desk Associate / Receptionist

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