M.S Hotels and Guest Experience

2 Years On Campus Masters Program

Blue Mountains International Hotel Management School

Program Overview

Guest experience is the interaction between the hotel and their guest. It s a blend of the hotel s communication, its physical space, the senses it might stimulate, the emotions it evokes; all of which are then measured against the Guest expectations across the memorable moments of contact.

Program Key Stats

Rolling


Eligibility Criteria


Additional Information & Requirements

Career Options

  • Guest Relations Manager
  • Guest Service Representative
  • Hotel Operator
  • Guest Service Agent
  • Event Coordinator
  • Hotel General Manager

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