M.S Service Design and Management

2 Years On Campus Masters Program

Blue Mountains International Hotel Management School

Program Overview

Service design is the activity of planning and organizing a business s resources (people, props, and processes) in order to (1) directly improve the employee s experience, and (2) indirectly, the customer s experience.

Program Key Stats

Rolling


Eligibility Criteria


Additional Information & Requirements

Career Options

  • Casino Host
  • Cruise Ship Attendant
  • Front Desk Supervisor
  • Front Desk Associate
  • Front of House Manager
  • Gaming Dealer
  • Guest Relations Manager
  • Front Office Attendant

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