Master of Science in Clinical Service Operations

A clinic is far more than a building that houses care providers. It’s a complex nexus of staff, physicians, patients, infrastructure, and technology—and when it’s designed and managed well, it’s much greater than the sum of its parts. But how do we organize a department, a hospital, or a system to ensure patients receive the best care most efficiently? How can we use data and technology to restructure service lines or to adjust processes to better connect patients with their care providers—and to build more collaborative, more engaged care teams? How can we evaluate, select, and integrate the best new technologies into our care settings?Harvard Medical School’s Master of Science in Clinical Service Operations endeavors to answer these questions and more through a multidisciplinary curriculum that spans traditional and innovative learning methods—from classroom study to hands-on simulations to a capstone project undertaken at a students’ home institution.This clinical leadership program provides physicians, clinicians, nurses, industry leaders, allied health professionals, and administrators with the operations management training they need to lead teams, optimize efficiency, and improve the patient experience.