1. Durham College
  2. Program
  3. Diploma
  4. Diploma in 9-1-1 Emergency and Call Centre Communications

Diploma in 9-1-1 Emergency and Call Centre Communications

2 Years On Campus Diploma Program

Durham College

Program Overview

9-1-1 Emergency and Call Centre Communications will prepare you for a career in the dynamic fields of emergency and non-emergency call centre communications. This program exceeds the minimum standards for public safety communication programs as identified by the public safety telecommunications regulatory body, Association of Public Safety Communications Officials of Canada (APCO Canada). The students wellness and wellbeing as helpers is a focus throughout the program.

Program Key Stats

$15149 (Annual cost)



Eligibility Criteria


90
650
6.5
90

Additional Information & Requirements

Equivalent secondary school diploma from outside of Canada., Academic IELTS: 6.0, no band score less than 5.5 / IBT TOEFL: 80, with minimum section scores of 20 / Pearson PTE: 50-57 / CAEL: Overall scores of 60 with no section below 60, High school (secondary school) transcript, High school (secondary school) diploma

Career Options

  • Emergency communications dispatcher
  • Customer service representative
  • Transportation dispatcher
  • Emergency advisor
  • Radio operator

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